Businesses and organisations of all sizes rely on their digital devices being an integral part of their day to day operations, and with the rise of remote working, the maintenance and management of these devices can be a daunting and time consuming task. Mobile Device Management (MDM) allows for the remote administration of all digital devices and enables secure and wireless configurations, updates, management, monitoring, policy application and most importantly, remote security (this can even include the locking and wiping of devices).
The challenges with your inventory of devices
Many businesses today allow employees to use their own devices including laptops, mobile phones and tablets to complete their work. This is quite often blended with company supplied devices which can cause an issue with maintenance, security and management. In addition, network services vary and central servers holding secure data need to be accessed securely. Maintaining security across your IT infrastructure is of the utmost importance and can cause a lot of headaches and be time consuming to manage. It can also increase the risk of data breaches and loss of company and personal information.
Viewdata’s device management solutions
Viewdata's innovative device management solutions ensure all devices are effectively incorporated into your organisation, regardless of size - transforming the way you work. Viewdata understands the importance of Mobile Device Management (MDM). MDM was a desired solution now, it is a must. MDM enables secure and wireless configurations, updates, management, monitoring, policy application, remote security including locking and wiping a device.
Key benefits of our device management
- Military grade security
- Detection of use and location of device services
- Give users devices choice and enable secure BYOD and integration
- Enforced password changes
- Authorise access for approved users
- Full encryption
- Reduce helpdesk calls with user self-service
- Control access to apps, Wi-Fi and VPN based on user identity
- Inventory collation
- Device diagnostics
Industry leading tools
A Remote Monitoring and Management (RMM) tool is used for managing a computer, a number of computers, or a network from a remote location. This tool gives the administrator control over the network which can involve deploying software and managing all activities on the systems/network, workstations, servers, or endpoints across an entire business.
Viewdata use a variety of tools dependant on the platform and the speicifc requirements of each customer. The majority of Apps available today were developed for a particular platform, be it Unix, Windows or Mac, then retrospectively engineered to work on another platform, usually with detrimental results. There are 50+ remote Monitoring and Management (RMM) tools on the market including free, paid, and open-source. Viewdata has invested the time and resource to thoroughly review all of the appropriate solutions. As a result, Viewdata use Addigy and Connectwise for remote Mac and PC support. We feel they offer optimal features to provide the sort of dynamic and immediate support our customers expect along with our other IT support and managed IT services. Get it touch today to talk with one of our expert team to discuss your specific device management requirements.
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About Viewdata
Viewdata is an expert IT support provider, delivering nationwide IT support, device management and IT solutions to businesses of all sizes since 1991. Our passion, years of experience, commitment and technical excellence provide businesses with proactive, outstanding IT support and services required to maximise IT agility and business continuity. viewdata.co.uk
