Jamf MSP

JAMF Apple Device Management.

Jamf is trusted by 71,000+ businesses, schools and hospitals, managing and securing over 30 million devices to maximize their tech initiatives. With Jamf you can manage all of your Apple devices and secure them to stay protected against security threats. Security for mobile devices is now expanded to ensure the same solution is available to Android.

A Jamf MANAGED SERVICE PROVIDER.


Viewdata have been deploying and supporting Apple technology in to large and small businesses since 1991. A key partner has been Jamf, and we are proud to announce that Viewdata are now recognised as a Jamf Managed Service Provider, further enabling Viewdata to seamlessly deliver Jamf’s impressive range of services.

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Device management solutions for Apple.

Got Apple devices? Jamf has a solution for you. As more organisations offer their employees a choice in work technology, the demand for Apple continues to grow. And with every Apple device, organisations need to offer users secure access to the resources they need, empower IT with a management solution that delivers the functionality required in today’s modern work environment, and provide the peace of mind that devices and data are protected at all times.

Get in touch with us today to see how we can secure and manage your Apple IT Business Support requirements with Jamf.

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Jamf IS THE STANDARD FOR MANAGING AND SECURING APPLE AT WORK.


Industry leaders across the globe choose Jamf because it is the only solution to deliver device management, user identity and endpoint protection all in one.

MANAGE devices

  • Zero-touch deployment
  • Mobile Device Management (MDM)
  • Application management
  • Inventory management
  • Self-service: company-owned app catalogue

SECURE endpoints and network access

  • Identity and access management
  • Endpoing protection
  • Threat prevention and remediation
  • Content filtering and safe internet
  • Zero Trust Network Access (ZTNA)
  • Security visibility and compliance

But you can take it one step further with Trusted Access. Trusted Access, a journey or maturity model that is achieved by incorporating multiple Jamf products that will improve your security posture and user experience, ensures that only trusted users on enrolled, safe devices can access company data. This dramatically increases the security of your modern workplace while streamlining work for your users.

Trusted Access can be achieved by:

  • Requiring only authorised users are granted access on enrolled services
  • Providing a secure connection to corporate apps and data
  • Delivering comprehensive modern security to defend against an evolving threat landscape

And all of this is possible with Jamf.

Get in touch today so we can help you along that journey.

Make a quick enquiry today.

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WHY PAIR Jamf WITH APPLE?

With over 20 years of experience, Jamf is the only management and security solution of scale that remotely connects, manages and protects Apple users and devices.

  • Same-day Apple OS support for every macOS, iOS, iPadOS and tvOS release
  • Industry-specific apps and workflows to meet your exact needs
  • Free virtual training catalogue containing hundreds of training modules
  • Hundreds of free and robust integrations with tech solutions and platforms
  • Idea solution to support an employee choice program
  • Proven ROI by reducing costs for ongoing device management and time spent on IT heldesk tickets, improving user experience and mitigating risk to data, devices and users

Device management solutions for apple. 


Got Apple devices? Jamf has a solution for you.

As more organizations offer their employees a choice in work technology, the demand for Apple continues to grow. And with every Apple device, organizations need to offer users secure access to the resources they need, empower IT with a management solution that delivers the functionality required in today’s modern work environment, and provide the peace of mind that devices and data are protected at all times.

So, regardless of the industry, size or complexity of your organization, Jamf has an Apple device management solution for you.

 

Jamf PRO

User productivity maximized

Jamf Pro is designed to automate device management for you while driving end-user productivity and creativity. As the standard for Apple management, this enterprise software leverages native Apple technology to preserve the Apple experience end users know and love and empower IT professionals.

Jamf keeps in lockstep with Apple releases to deliver sameday operating system compatibility — meaning you and your end users have immediate access to new productivity and management features.

Empower your Apple users and IT team to succeed with Apple. All the EMM capabilities you need in one package.

Deployment
Provide your end users with a fully customizable onboarding experience. Provision and deploy Mac, iPad, iPhone or Apple TV devices seamlessly with the customized workflows.

Device Management
Configuration profiles, policies and scripts direct your Apple devices to function exactly as needed. Surpass simple troubleshooting by automating management with our patented Smart Groups technology — a powerful way to trigger real-time alerts and actions from inventory data.

App Management
Streamline app management with bulk purchasing and deployment. Jamf Pro integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices — no Apple ID required. Deploy apps from the App Store, B2B App Store or custom in-house apps. You can also reclaim app licenses to reallocate when needed.

Inventory
Automatically collect user, hardware, software and security device data or customise inventory specifications. Dynamic Smart Groups keep track of everything for you, including software versions and warranty expiration.

Self Service
Give your users access to a one-stop shop for trusted apps, company resources and shortcuts for troubleshooting tasks like password resets. Jamf Self Service — a fully customisable, on-demand app store that you control — is the best way to empower end users and alleviate common IT support requests.

Security
Secure Apple devices by leveraging native security features. Manage device settings and configurations, restrict malicious software and patch your Apple devices without user interaction or physical access to the device.

Jamf SCHOOL

An intuitive, powerful solution

Educators strive to provide the best learning experience for students to prepare them for the world. Jamf School is a purpose-built mobile device management solution (MDM) for schools. Its intuitive web based interface makes deploying, managing and securing Mac, iPad, iPhone and Apple TV simpler than ever before.

Easily create and manage users, user groups and device groups. View in-depth information and perform diagnostics on individual devices. Jamf School gives you the ability to deploy and manage Apple devices — the best learning technology — with ease, so you can focus on your mission of teaching students.

Dashboard
Keep track of managed devices, users and apps. Access devices quickly and easily and identify issues for remediation.

Classroom Management
Classes can be easily managed by dragging and dropping the required apps and content and creating restrictions. With App Request, teachers can request apps from Jamf School, which are then shared with IT admins.

iBeacon Profile Assignment
Enable automatic assignment of profiles using iBeacon technology. Students gain automatic access to subject specific materials, while unrelated content is hidden.

Incident System
Use the Incident System to keep track of whether and when devices have been damaged or other possible problems have been detected.

Locations
Tackle multiple locations or schools easily. With location support, manage each location and its devices, users and groups separately, pushing down profiles, apps, etc. from a single location.

Content Caching
Avoid slow internet connections when everyone in the same class needs to download the same file, at the same time. Download files that will be used by multiple students to one dedicated device that goes on to serve others.

Jamf APPS

Jamf comes with several free apps to improve communication and management capabilities.

Jamf Teacher: gives teachers the tools to manage their classrooms and keep students focused on their education.

Jamf Student: gives students restricted permissions over their own devices, including iPad setup, document storage and approved apps..

Jamf Parent: uses the power of MDM to provide management controls for parents, giving them the ability to limit apps and device functionality on student devices via macOS, iOS, watchOS and Android.

Jamf Assessment: enables live proctoring of web-based assessment exams and displays camera view and the exam itself in a single app so that proctors can keep students’ screens and third-party video screens on view at all times.

Apple IT support for business

COMPLETE AND HOLISTIC SECURITY WITH Jamf. 


Keep your devices, connections and organisational data protected from cyber threats while maintaining user privacy.

Apple builds one of the most secure out-of-the-box platforms on the market. However, Apple’s rapid growth and adoption in the enterprise makes Apple an increasingly appealing target for determined attackers. Jamf delivers true, purpose built Zero Trust Network Access (ZTNA). Therefore, security controls extend far beyond the office’s network perimeter and change the experience of the modern workplace. Jamf connects users with their applications and protects devices from being compromised through mobile threat detection and zero-day phishing prevention, as well as covering endpoint compliance and antivirus needs by preventing malware.

 

Jamf CONNECT

Streamline Mac authentication and identity management while making Zero Trust Network Access (ZTNA) a reality.

More employees than ever before are working from different locations and on various devices. Jamf Connect enables remote management of users, groups, passwords and access to corporate applications and cloud resources, while safely connecting workers to the devices, apps and data they need to be productive in the modern world. With Jamf, ensure the right users are on compliant devices accessing authorised resources — no matter where they are. This evolved approach to identity and security management eases the burden on IT staff and end users.

Jamf Connect allows for simple provisioning of users from a cloud identity service during an Apple provisioning workflow, complete with multi factor authentication and access controls:

Account provisioning
Whether it’s during setup or in day-to-day use, Jamf Connect ensures a single cloud identity through Okta or Microsoft Azure is being used to access a user’s device and applications — without the need to bind to Active Directory.

Identity Management
Enable user authentication through single sign-on (SSO) so you don’t have to manage certificates. Keep an eye on all company devices and who is accessing them, when and from what device, providing peace of mind that both the device and corporate information are protected. This is all done without impacting battery life — and operates silently in the background without interfering with the user experience.

Application-based microtunnels
Only connect users to apps they are authorised to access. Microtunnels enforce least privilege access and prevent lateral network movement (a common vector for security breaches).

Account provisioning
hether it’s during setup or in day-to-day use, Jamf Connect ensures a single cloud identity through Okta or Microsoft Azure is being used to access a user’s device and applications — without the need to bind to Active Directory.

Risk-aware access policies
Enhance security by preventing access from users and devices that may be compromised.

Password synchronisation
Connect ensures a user’s cloud identity passwords are synchronised down to the local account level on the Mac, even when the password is changed.

Unified access policy
Spans all hosting locations (on-premises, private and public clouds and SaaS applications), all modern operating systems and all management paradigms.

After a user authenticates on their device, business connections are secured while enabling non-business applications to route directly to the internet, preserving end-user privacy and optimising network infrastructure. For IT, deploying servers, managing certificates and configuring IP addresses are a thing of the past.

Jamf PROTECT

Protect users, devices and organisational data from malicious intent, while automating, enforcing and managing data usage policies and consumption.

Jamf Protect provides a complete solution to maintain compliance, address antivirus needs by preventing macOS malware, and detect and remediate Mac-specific threats. It also protects iOS endpoints from being compromised through mobile threat detection and zero-day phishing prevention with a first-class app for notifications and remediation. Security protection like this is created with Jamf’s Apple-first approach, but when running other mobile devices, such as Windows or Android, you will be protected just as well.

Jamf Protect helps to enforce consistent policies for better and more cost-effective management. Corporate mobile devices provide the freedom to work anytime, anywhere, but the rise of streaming services are causing data pools to drain rapidly. Jamf empowers organisations to enforce acceptable usage policies to eliminate shadow IT and block risky content — while also managing data consumption with real-time analytics and granular reporting.
 

PRODUCT FEATURES

Endpoint Protection
Purpose-built for Apple. Protect devices from threats to keep organisational and personal data safe.

  • Malware prevention that prevents known malware and new variants of known malware from running on the Mac with Jamf Protect
  • On-device protection blocking new and zero-day threats with behavioral analysis aligned with the MITRE ATT&CK framework for macOS and on-device security detections for mobile devices with the Jamf Trust app
  • Removable Storage Controls to ensure that only approved or compliant external storage devices can be connected
  • Application Restrictions to define applications or developer IDs that should be blocked, hidden or otherwise prevented from running on a device

Threat Prevention and Remediation
Protect users from threats like phishing attacks and other cyber threats that can put organisational or personal data at risk.

  • Web-based threat prevention (phishing, ransomware) preventing threats from impacting protected users and devices
  • MI:RIAM, Jamf’s advanced machine learning and threat intelligence engine that evaluates unknown domains in real time to block likely threats
  • Remediation with Jamf Pro integration offers a variety of options for streamlining or even automating any required actions after a threat is detected
  • SIEM / SOAR integrations with Jamf with your organization’s Security Incident and Event Management solution or Security Orchestration, Automation and Response solution

Content Filtering
Content filtering with a focus on privacy that ensures that a user’s personal data is not inspected.

  • Enforce an acceptable use policy preventing users from accessing prohibited or risky content on work devices
  • Block illegal or extreme content
  • Data Capping to manage data consumption to control costs

Security Visibility & Compliance
Validate that every Mac meets your organisation’s specific compliance requirements and react immediately if anything deviates from your baseline.

  • Built using native Apple frameworks by Apple experts who understand how Apple operating systems work and providing same-day support
  • Built-in compliance benchmarks to easily audit against a variety of leading industry benchmarks, including from the Center for Internet Security (CIS), to ensure your entire deployment remains compliant
  • Increased visibility of native Apple security frameworks including actions taken by Gatekeeper, File Quarantine, XProtect and MRT
  • Rich Telemetry allow streaming of robust log and activity data from Mac endpoints to Jamf or directly to your organisation’s SIEM
  • Telemetry-only deployment mode available: Stream telemetry data to a SIEM without any data flowing through Jamf Cloud or other Jamf services using Jamf Protect High Compliance
  • Advanced Detection and Response for mobile devices (ZecOps) (ADR) for mobile devices that gives organisations the ability to extract critical device telemetry

Jamf SAFE INTERNET

Content filtering optimised for education

Jamf Safe Internet is a purpose-built content filtering and network threat protection solution helping schools deliver a safe and robust online experience for students — all via a seamless, simple deployment experience that prioritises student privacy.

Using lightweight, performant domain name system (DNS) technology, Jamf Safe Internet allows admins to create and customize the content filter results that fit their school needs, without invading users’ privacy.

Content control
Choose from a wide set of block categories to prevent harmful, inappropriate, unsecured and illegal content. You can also restrict high-bandwidth or non-productive sites.

Google SafeSearch
Google SafeSearch helps hide explicit content from Google search results.

YouTube Restricted Mode
YouTube Restricted Mode helps hide mature content from YouTube search results and embedded YouTube videos. It also prevents users from viewing video comments.

Jamf School integration
The seamless integration with Jamf School makes deployment and ongoing syncing simple and intuitive, all from the platform you’re already comfortable with.

Device use statistics
Get help understanding the effects of your work and enabling proactive measures to adjust and attune. Never miss a beat with device usage statistics available in Jamf School.

Interested in how Jamf could help your business or organisation? Talk to one of our expert team today and see how we can use Jamf to transform your Apple device management.

Get Started Today

Why Choose Us.

Your success is our priority - we have been passionate about small business IT support since 1991.

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QUICK RESPONSE

Average 9 minute response time

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Happy Customers

98% customer satisfaction

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Issues Resolved

100% of our tickets are completed

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On Budget

Expert services delived on budget

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No Tech Talk

All tech talk and jargon removed

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what our clients say...

We say we offer expert IT Support for small businesses, and that we have over 30 years experience... But don't just take our word for it, see what our clients have to say...

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"I wanted to thank you for our upgrade. The engineers have been absolutely amazing knowing their stuff inside out, liaising and dealing directly with our IT people and doing extras like wiping our 3 G5 and reinstalling Leopard operating system. I can't praise them highly enough and I would be grateful if you could pass on my thanks."

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“Since 2014 we have entrusted Viewdata with our Apple IT Support, helping us to manage our Apple devices, implementing a new storage server and transforming the way we work.  Since initiating our Service Agreement with Viewdata we have benefitted from rapid response times, prompt resolutions, improved service and reduced costs."

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"Viewdata has always provided us with an outstanding service that goes above and beyond. They have the professionalism to listen, the knowledge to understand our requirements and the intelligence to resolve any issues we put their way. Over the years we have built a well-established, well-oiled working relationship which works well."

 

View our case studies

Looking for SMALL BUSINESS IT support?
Getting Started is as Easy as 1, 2, 3...

 

1. Evaluate
Arrange an evaluation of your IT infrastructure. Coordinate with our local IT experts who will provide practiced guidance and consultancy.
2. Optimize
Taking into account our optional additional services, agree a plan specifically tailored to your small business IT support needs and budget.
3. Manage
Benefit from unlimited remote support, system optimisation, 24/7 monitoring, new-user onboarding and continual first-rate IT support for your small business.

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HOW CAN WE HELP YOU...

Have any questions? Want to know more about any of our managed IT services or to discuss outsourcing IT... our expert IT consulting team are at hand.

Whether you're a small, medium or large enterprise, with our IT expertise we can tailor our IT services, cloud services and security servicee to accommodate your business needs whilst enabling innovation, reliability and providing peace of mind.

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