Feref, an award-winning fully integrated creative agency based in Soho, London, has chosen Viewdata to support their IT estate with a fully managed service.
Having been a Viewdata customer since 2010, Feref opted to expand their existing contract, handing their IT reigns over to our capable team.
Fast response times
The partnership will provide Feref with a 30 minute remote response time to any IT issues and priority onsite response for remedial requests from 2 hours, supporting all hardware, software, services, network, security, phones, tablets, VoIP and CCTV within the organisation.
All IT taken care of
As part of the managed service, Viewdata will also carry out user on/off boarding, new user installs, change requests, server and client monitoring, backup monitoring, disaster recovery and licensing management.
And, in order to maintain an efficient and secure infrastructure, frequent audits will be performed to help identify any potential failings.
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Viewdata is a specialist Apple IT service provider, delivering nationwide Mac Management Support and Solutions to businesses, retail, education, healthcare, local government and the financial sector for over 26 years.
Our solutions and services include:
IT Support | Mac IT Support | Cross-platform IT Support | Mac Integration | Apple Reseller | Apple Hardware | Apple Certified Engineers | Zero-touch Deployment | Mobile Device Management | iPad Support | Business Continuity solutions | Data Back-up Services | Jamf Gold Reseller | Centrify Select Partner | Adobe Licensing | Cloud Solutions | Apple Hardware Leasing | IT Accessories | IT Relocation Services | VoIP