IT Support Company in Basingstoke

Your local IT support company in Basingstoke.

Viewdata has been providing IT support and managed IT services for businesses in Basingstoke for over 30 years. We are happy to discuss any business IT support requirements you have, whether it's a fixed weekly or monthly visit or just occasional remote support. We want to make sure you get the best service level at an affordable cost that suits you.

IT SUPPORT TAILORED TO YOU.

Now more than ever, a local IT company you can trust is important for your business. With drastic changes in working environment as working from home continues to rise, you need IT support that offers management for all types of devices and in all locations - home, the office, or out-and-about.

Viewdata have been providing IT support to local customers in Basingstoke for over 30 years. Since 1991, we've been working hard to ensure our team are experts in all areas of IT, so we can give our customers the best advice and support possible. We're Cyber Essentials certified, a Jamf Managed Service Provider for your Apple devices, and we're confident that we can offer you a great service for any and all of your needs with our diverse range of skills.

We can work with you to build an IT package that's right for your business, meaning you only pay for the services you need. We make an effort to remain affordable, reliable, and friendly, whatever your level of skills. We won't confuse you with IT jargon, and will explain everything we suggest so you know exactly what you're getting from us.

Our range of services can be used on their own, for example if you only need us for Mobile Device Management, or we can provide absolutely everything including system patching and testing. Our Managed IT service is the most comprehensive.

Get in touch today or complete the enquiry form and let us know how we can help you with your IT support requirements.

Make a quick enquiry today.

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Benefits of our expert IT SUPPORT.

Looking for an expert IT support company in Basingstoke? Our IT support services have a range of benefits to help support your company no matter the size:

  • Maximise the ROI of IT
  • Increase business agility
  • Leverage our specialist IT skills
  • Minimise operational risk
  • Tailored support
  • Fixed monthly costs
  • Transparency and accountability
  • Highest levels of uptime
  • Stable and reliable IT systems
  • Scale & flex to business needs

BESPOKE IT SUPPORT FOR BUSINESSes in Basingstoke. 

 

REMOTE & ONSITE IT SUPPORT

Get unlimited remote IT support for your business in Basingstoke from your local IT support company - Viewdata!

Our highly-qualified team will swiftly on-board all new users, manage incidents, alerts and any required service/change requests. If needed, support tickets will be escalated to our specialist field engineers to assist you on-site at your office location in Basingstoke. All of this while offering support for up to 4 corporate devices per user.

So if you are looking for a local IT company in Basingstoke to provide you with expert remote and on-site IT support, get in touch today for a quick quote. Or give us a call at 020 8979 3000.

AUTOMATED PATCH & SECURITY UPDATES

Secure all your businesses IT devices with our automated patching services that will protect your systems from security vulnerabilities. This includes devices at your businesses local offices in Basingstoke, plus all remote user devices (including BYOD cases) - and they can even be patched simultaneously, helping to keep your business continually secure and compliant.

NETWORK & SERVER MANAGEMENT FOR BUSINESSES IN BASINGSTOKE

We understand that servers and networks need to be running at peak performance so that you can run your business effectively and efficiently. We will proactively maintain, monitor, patch and report on the performance of your server(s) ensuring they are compliant, up-to-date and free of any potential security vulnerabilities.

We understand the importance of network and server management as part of our IT support service offering and we work hard to ensure that all these critical elements of your IT infrastructure are constantly monitored to give you complete peace of mind.

REGULAR IT AUDITS & BEST PRACTICE

Our regular IT audits will ensure you retain a robust and stable IT infrastructure not only at your physical offices in Basingstoke, but also securing all of your remote devices no matter where they may be. This ensures your IT infrastructure is maintained effectively and gives you the peace of mind you deserve.

In addition to this, as best practice, we are consistantly providing asset management, preventative maintenance and system evaluations. We also provide best practice policy guidance and Cyber Essentials accreditation as part of our on-boarding process.

THIRD-PARTY VENDOR MANAGEMENT

We can remove the hassles of discussing or relaying messages to your third-party vendors by liaising with them directly. We act as the single point of contact for any management, maintenance or support requirements that might be required between your business and your third-party vendors.

SERVER & CLIENT ENDPOINT SECURITY

As with many businesses, secirity is quite often something that is unfortunately overlooked. However, this is vital as part of managing your IT infrastructure and a key service that you should expect from your IT support company.

Viewdata will ensure to secure endpoints with real-time protection against ransomware, intelligent threat-detection, and added security for your network, passwords, and browsers whether they are in your Basingstoke offices or based in remote locations. Plus, to give you complete uptime security, it can be deployed silently and runs in the background so all of the users within your network are unaffected but perfectly protected!

SECURE IT ENVIRONMENT

Bring critical infrastructure account passwords under management helps protects your business from unauthorised or suspicious access. This can be extremely important for any business.

Viewdata will ensure to keep a detailed audit trail whilst a next generation password vault will be fully integrated with all of your documentation using a GDPR and SOC 2 compliant platform. All this will ensure that your network is secure locally in your Basingstoke office, as well as any remote and BYOD (Bring your own device) devices wherever they might be.

CLOUD BACKUP SERVICE FOR BUSINESS IN BASINGSTOKE

Maintain complete peace of mind for your business with our cloud backup (free up to 500GB - can be expanded at additional cost), as you never know when your hard drive might crash, or if you're going to accidentally overwrite an important document.

Unlike other IT support companies, with our initial backups, we physically transfer your data from your Basingstoke office to our data centre so your not reliant on slow internet uploading all of your data. Another reason why it pays off to work with a local IT support company like Viewdata!

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An IT SUPPORT Company Serving Basingstoke for over 30 years.


We are a local IT support company that has been providing IT support and managed IT services in Basingstoke for over 30 years now. We work with a range of customer from small businesses and SME's to large scale organisations with many locations across the UK. Our comprehensive range of IT support and IT service offerings can support your Basingstoke based business with any level of IT support you might require.

If you aren't quite ready for a fully managed IT support solution we can offer more basic IT support services, cloud services, cyber security services, device management services or IT consultancy services on an individual bases as you require. No matter what your needs for your business in Basingstoke, just get in touch and our expert IT team can help answer any of your questions.

Get in touch


Looking for a quick quote?

Are you searching for a reliable IT support company in Basingstoke? Just looking for a quick quote for IT support? Or maybe you looking to cut costs on your IT infrastructure? Why not complete our quick quote form and see if we can save you money today!

GET A QUICK QUOTE 

Why Choose Us.

Your success is our priority - we have been passionate IT and have been a local IT support company in Basingstoke since 1991.

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QUICK RESPONSE

Average 9 minute response time

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Happy Customers

98% customer satisfaction

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Issues Resolved

100% of our tickets are completed

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On Budget

Expert services delived on budget

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No Tech Talk

All tech talk and jargon removed

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what our clients say...

We say we are an expert IT support company in Basingstoke, and that we have over 30 years experience... But don't just take our word for it, see what our clients have to say...

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"I wanted to thank you for our upgrade. The engineers have been absolutely amazing knowing their stuff inside out, liaising and dealing directly with our IT people and doing extras like wiping our 3 G5 and reinstalling Leopard operating system. I can't praise them highly enough and I would be grateful if you could pass on my thanks."

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“Since 2014 we have entrusted Viewdata with our Apple IT Support, helping us to manage our Apple devices, implementing a new storage server and transforming the way we work.  Since initiating our Service Agreement with Viewdata we have benefitted from rapid response times, prompt resolutions, improved service and reduced costs."

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"Viewdata has always provided us with an outstanding service that goes above and beyond. They have the professionalism to listen, the knowledge to understand our requirements and the intelligence to resolve any issues we put their way. Over the years we have built a well-established, well-oiled working relationship which works well."

 

View our case studies

Looking for an IT support company in Basingstoke?
Getting Started is as Easy as 1, 2, 3...

 

1. Evaluate
Arrange an evaluation of your IT infrastructure. Coordinate with our local Basingstoke IT experts who will provide practiced guidance and consultancy.
2. Optimize
Taking into account our optional additional services, agree a plan specifically tailored to your small business IT support needs and budget.
3. Manage
Benefit from unlimited remote support, system optimisation, 24/7 monitoring, new-user onboarding and continual first-rate IT support for your business in Basingstoke.

Get Started Today

HOW CAN WE HELP YOU...

Have any questions? Want to know more about any of our managed IT services or to discuss outsourcing IT... our expert IT consulting team are at hand.

Whether you're a small, medium or large enterprise, with our IT expertise we can tailor our IT services, cloud services and security servicee to accommodate your business needs whilst enabling innovation, reliability and providing peace of mind.

GET IN TOUCH

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