IT Support in High Wycombe

IT Support in High Wycombe.

We've been a reliable IT service provider in High Wycombe since 1991, who can equip your organisation with a skilled, contingent workforce and deliver an outstanding service that is tailored to your needs.

We are happy to discuss any IT support requirement you have, whether it's a fixed weekly or monthly visit or just occasional remote support.  We will endeavour to provide the right level of support appropriate to your needs.

expert IT SUPPORT IN High Wycombe.

If you're a business based in High Wycombe and you're looking for a local IT company, we would be pleased to offer you the IT support you need. With a long-standing history in the area, having been based in Henley-on-Thames and now Reading, we feel confident that we can offer you a support package that meets your needs while understanding the local business landscape.

A bit about Viewdata

We've been working in IT since 1991, when we set up a small company in a house in Isleworth. Over time we've changed and adapted to new technology, changes in business and grown considerably to the team we have today. From our small beginnings, we're now a company that has team all over the UK and can provide global IT support with a local, friendly face for our customers. Our core has not changed in that time; we still value a transparent, affordable and knowledgable service.

We can provide a huge range of IT services, with in-person visits for our customers in High Wycombe if required. We don't have 'standard' set packages, but build a support system around your needs. We can base this on our 'IT service' for many customers, or our 'Managed IT service' for customers who require more hands-on support. You can find out more about our IT services and Managed IT services by visiting the relevant pages.

Services we offer

As part of our IT support, we are able to offer our customers expert support in the following areas:

Cyber security - We're Cyber Essentials certified and can help you protect your data and devices, or work with you to develop your cyber security management strategy.

Apple Device Management - We're a Jamf Managed Service provider and can offer you great Apple support for your devices.

System monitoring and patching - as well as ensuring your IT runs smoothly, we can proactively monitor and fix your system to minimise downtime or spot potential issues before they arise.

One-off IT projects - whether you're moving to a new system or looking to improve your IT strategy overall, we're available to support you for any project based IT support you need.

 Get in touch today to see how we can help support your business or organisation with IT.

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Key Benefits of our IT SUPPORT Services.

Local business looking for IT support in High Wycombe? Our IT support services have a range of benefits to help support your business:

  • Maximise the ROI of IT
  • Increase business agility
  • Leverage our specialist IT skills
  • Minimise operational risk
  • Tailored support
  • Fixed monthly costs
  • Transparency and accountability
  • Highest levels of uptime
  • Stable and reliable IT systems
  • Scale & flex to business needs

BESPOKE SUPPORT NEEDED?  LET's us know what's relevant for you!

 

REMOTE & ONSITE SUPPORT IN HIGH WYCOMBE

Get unlimited remote IT support in High Wycombe from our highly-qualified team, who will swiftly on-board new users, manage incidents, alerts and service/change requests, or escalate to our specialist field engineers to assist at your High Wycombe office. Supporting up to 4 corporate devices per user.

AUTOMATED PATCH & SECURITY UPDATES

Secure IT devices with automated patching policies that will protect your systems from security vulnerabilities - and they can even be patched simultaneously, helping to keep your business secure and compliant.

NETWORK & SERVER MANAGEMENT IN HIGH WYCOMBE

Servers and networks need to be running at peak performance. We proactively maintain, monitor, patch and report on their performance ensuring they are compliant, up-to-date and free of security vulnerabilities.

REGULAR IT AUDIT & BEST PRACTICE

Our regular IT audit will ensure you retain a robust and stable IT infrastructure, providing asset management, preventative maintenance, system evaluation and best practice policy guidance and Cyber Essentials accreditation as part of the on-boarding process.

THIRD-PARTY VENDOR MANAGEMENT

We can remove the hassles of discussing or relaying messages to your third-party vendors by liaising with them directly. We act as the single point of contact for any maintenance or support requirements.

SERVER & CLIENT ENDPOINT SECURITY

Secure endpoints with real-time protection against ransomware, intelligent threat-detection, and added security for your network, passwords, and browser. And, it can be deployed silently and runs in the background so users are unaffected.

SECURE IT ENVIRONMENT

Bring critical infrastructure account passwords under management protect from unauthorised access. Keep a detailed audit trail whilst a next-gen password vault is fully integrated with all of your documentation using a GDPR and SOC 2-compliant platform.

CLOUD BACKUP SERVICE IN HIGH WYCOMBE

Have peace of mind with our cloud backup (free up to 500GB - can be expanded at additional cost) as you never know when your hard drive might crash, or if you're going to accidentally overwrite an important document. We physically transfer your data from your High Wycombe offices to our data centre so your not reliant on slow internet uploading your data.

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Providing IT SUPPORT in High Wycombe for over 30 years.

We have been providing IT support and managed IT services in High Wycombe for over 30 years. Our High Wycombe based clients range from small start up and SME's to larger scale national organisations with multiple locations across the UK. We have a comprehensive range of IT support and service offerings and can support your High Wycombe based business with any level of IT support you might require.

If you aren't quite ready for a fully managed IT support solution we can offer more basic IT support services, cloud services, cyber security services , device management services or IT consultancy services to your High Wycombe based business. No matter what your needs for IT services and support in High Wycombe just get in touch and our expert IT team can help answer any of your questions.

Get in touch for HIGH WYCOMBE IT support now

Why Choose Us.

Your success is our priority - we have been passionate about managing IT since 1991.

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QUICK RESPONSE

Average 9 minute response time

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Happy Customers

98% customer satisfaction

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Issues Resolved

100% of our tickets are completed

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On Budget

Expert services delived on budget

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No Tech Talk

All tech talk and jargon removed

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what our clients say...

We say we offer expert IT Support in High Wycombe, and we have over 30 years experience... But don't just take our word for it, see what our clients have to say...

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"I wanted to thank you for our upgrade. The engineers have been absolutely amazing knowing their stuff inside out, liaising and dealing directly with our IT people and doing extras like wiping our 3 G5 and reinstalling Leopard operating system. I can't praise them highly enough and I would be grateful if you could pass on my thanks."

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“Since 2014 we have entrusted Viewdata with our Apple IT Support, helping us to manage our Apple devices, implementing a new storage server and transforming the way we work.  Since initiating our Service Agreement with Viewdata we have benefitted from rapid response times, prompt resolutions, improved service and reduced costs."

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"Viewdata has always provided us with an outstanding service that goes above and beyond. They have the professionalism to listen, the knowledge to understand our requirements and the intelligence to resolve any issues we put their way. Over the years we have built a well-established, well-oiled working relationship which works well."

 

View our case studies

Looking for IT support in High Wycombe?
Getting Started is as Easy as 1, 2, 3...

 

1. Evaluate
 Arrange an evaluation of your IT infrastructure. Coordinate with our local High Wycombe IT experts who will provide practiced guidance and consultancy.
2. Optimize
 Taking into account our optional additional services, agree a plan specifically tailored to your business IT and budget needs.
3. Manage
 Benefit from unlimited remote support, system optimisation, 24/7 monitoring, new-user onboarding and continual first-rate High Wycombe IT support and service.

Get Started Today

HOW CAN WE HELP YOU...

Have any questions? Want to know more about any of our managed IT services or to discuss outsourcing IT... our expert IT consulting team are at hand.

Whether you're a small, medium or large enterprise, with our IT expertise we can tailor our IT services, cloud services and security servicee to accommodate your business needs whilst enabling innovation, reliability and providing peace of mind.

GET IN TOUCH

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