IT Support in Guildford

IT Support in Guildford.

We've been a reliable IT service provider in Guildford since 1991, who can equip your organisation with a skilled, contingent workforce and deliver an outstanding service that is tailored to your needs.

We are happy to discuss any IT support requirement you have, whether it's a fixed weekly or monthly visit or just occasional remote support.  We will endeavour to provide the right level of support appropriate to your needs.

Expert local IT SUPPORT IN Guildford.

As your trusted IT support partner, we are confident we can help you achieve your goals as a business. Whether that is global growth, a more streamlined system, or a fully-trained intenal team; Viewdata can be there to ensure your IT system is ready. We've been offering IT support services for local businesses since 1991, and have completed a huge number of projects in that time. We've been around for the invention of smartphones, remote working, and more, all while supporting our customers to succeed.

We're local to Guildford, which means our customers based there can benefit from in-person visits as well as remote support. A lot of our customers find this reassuring, and it can be built into your support package for you. We don't have set levels of support like many others; instead we prefer to base our services on what you need from us. We usually start from either our IT Service, or our Managed IT service for customers who require a little more support from us. IT services cover areas such as system updates; security; troubleshooting; device management and more. Managed IT offers similar services but with more support for customers who don't have any internal capability or who want us to take over the IT area completely.

Why Choose Viewdata?

Choosing an IT support company is a difficult decision, with many options both in the UK and abroad to choose from. As one of many local IT companies near guildford, we make a continued effort to stay up-to-date with technology, certifications, and even local knowledge to support our customers as best we can.

  • We're Cyber Essentials certified, so you know your cyber security is in great hands. 
  • We're a Jamf Managed Service Provider, giving you the best in Apple device management.
  • We take a proactive approach to your IT support, always looking for improvements and fixes to minimise any potential issues.
  • We don't just cover the day-to-day IT support, but are available to one-off IT projects as well.
  • Our average response time is just 9 minutes.

If you would like some more information about how we can help support you with your IT, please get in touch.

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Key Benefits of our IT SUPPORT Services.

Local business looking for IT support in Guildford? Our IT support services have a range of benefits to help support your business:

  • Maximise the ROI of IT
  • Increase business agility
  • Leverage our specialist IT skills
  • Minimise operational risk
  • Tailored support
  • Fixed monthly costs
  • Transparency and accountability
  • Highest levels of uptime
  • Stable and reliable IT systems
  • Scale & flex to business needs

BESPOKE SUPPORT NEEDED?  LET's us know what's relevant for you!

 

REMOTE & ONSITE SUPPORT IN GUILDFORD

Get unlimited remote IT support in Guildford from our highly-qualified team, who will swiftly on-board new users, manage incidents, alerts and service/change requests, or escalate to our specialist field engineers to assist at your Guildford office. Supporting up to 4 corporate devices per user.

AUTOMATED PATCH & SECURITY UPDATES

Secure IT devices with automated patching policies that will protect your systems from security vulnerabilities - and they can even be patched simultaneously, helping to keep your business secure and compliant.

NETWORK & SERVER MANAGEMENT IN GUILDFORD

Servers and networks need to be running at peak performance. We proactively maintain, monitor, patch and report on their performance ensuring they are compliant, up-to-date and free of security vulnerabilities.

REGULAR IT AUDIT & BEST PRACTICE

Our regular IT audit will ensure you retain a robust and stable IT infrastructure, providing asset management, preventative maintenance, system evaluation and best practice policy guidance and Cyber Essentials accreditation as part of the on-boarding process.

THIRD-PARTY VENDOR MANAGEMENT

We can remove the hassles of discussing or relaying messages to your third-party vendors by liaising with them directly. We act as the single point of contact for any maintenance or support requirements.

SERVER & CLIENT ENDPOINT SECURITY

Secure endpoints with real-time protection against ransomware, intelligent threat-detection, and added security for your network, passwords, and browser. And, it can be deployed silently and runs in the background so users are unaffected.

SECURE IT ENVIRONMENT

Bring critical infrastructure account passwords under management protect from unauthorised access. Keep a detailed audit trail whilst a next-gen password vault is fully integrated with all of your documentation using a GDPR and SOC 2-compliant platform.

CLOUD BACKUP SERVICE IN GUILDFORD

Have peace of mind with our cloud backup (free up to 500GB - can be expanded at additional cost) as you never know when your hard drive might crash, or if you're going to accidentally overwrite an important document. We physically transfer your data from your Guildford offices to our data centre so your not reliant on slow internet uploading your data.

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Providing IT SUPPORT in Guildford for over 30 years.

We have been providing IT support and managed IT services in Guildford for over 30 years, with a huge range of clients between small start ups and national organisations and everything in between. Whatever your IT support requirement, we're confident we can offer you what you need at an affordable cost. We offer a range of standalone or IT service packages built around your needs, please get in touch with us to discuss your business requirements and we can build a support package with you.

Some of our most commonly requested services are Cyber Security, Device Management, and Cloud Services, along with our IT package options of IT Support Services or Managed IT Services depending on the level of support required. We're always happy to discusss which services you need and if you're not sure, we can offer more information on each service before you decide. 

Get in touch for Guildford IT support now

Why Choose Us.

Your success is our priority - we have been passionate about managing IT since 1991.

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QUICK RESPONSE

Average 9 minute response time

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Happy Customers

98% customer satisfaction

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Issues Resolved

100% of our tickets are completed

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On Budget

Expert services delived on budget

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No Tech Talk

All tech talk and jargon removed

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what our clients say...

We say we offer expert IT Support in Guildford, and we have over 30 years experience... But don't just take our word for it, see what our clients have to say...

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"I wanted to thank you for our upgrade. The engineers have been absolutely amazing knowing their stuff inside out, liaising and dealing directly with our IT people and doing extras like wiping our 3 G5 and reinstalling Leopard operating system. I can't praise them highly enough and I would be grateful if you could pass on my thanks."

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“Since 2014 we have entrusted Viewdata with our Apple IT Support, helping us to manage our Apple devices, implementing a new storage server and transforming the way we work.  Since initiating our Service Agreement with Viewdata we have benefitted from rapid response times, prompt resolutions, improved service and reduced costs."

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"Viewdata has always provided us with an outstanding service that goes above and beyond. They have the professionalism to listen, the knowledge to understand our requirements and the intelligence to resolve any issues we put their way. Over the years we have built a well-established, well-oiled working relationship which works well."

 

View our case studies

Looking for IT support in Guildford?
Getting Started is as Easy as 1, 2, 3...

 

1. Evaluate
 Arrange an evaluation of your IT infrastructure. Coordinate with our local Guildford IT experts who will provide practiced guidance and consultancy.
2. Optimize
 Taking into account our optional additional services, agree a plan specifically tailored to your business IT and budget needs.
3. Manage
 Benefit from unlimited remote support, system optimisation, 24/7 monitoring, new-user onboarding and continual first-rate Guildford IT support and service.

Get Started Today

HOW CAN WE HELP YOU...

Have any questions? Want to know more about any of our managed IT services or to discuss outsourcing IT... our expert IT consulting team are at hand.

Whether you're a small, medium or large enterprise, with our IT expertise we can tailor our IT services, cloud services and security servicee to accommodate your business needs whilst enabling innovation, reliability and providing peace of mind.

GET IN TOUCH

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